Service

Service and maintenance of healthcare and industrial water treatment plants.

We deliver comprehensive service and maintenance for water filtration systems across Australia and New Zealand. Our focus is on providing preventative, responsive, and emergency support tailored to your site and application — giving you confidence that critical water systems are maintained and performing as intended.

From routine servicing through to urgent support, we prioritise reliability, compliance, and peace of mind.

Who we service

  • Healthcare Compliance – Endoscopy, CSSD and Renal Dialysis
  • Commercial Assurance – Rainwater harvesting and mains inlet protection to potable water treatment
  • Industrial Reliability – mains inlet protection, potable water treatment, process water treatment

Let Us Handle Your Maintenance Concerns – Contact Us Today
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477

How we help

We guarantee peak performance for your water treatment equipment by:

Capacity and Availability Maximisation

We optimise your water treatment systems to operate at their fullest potential, delivering consistent and reliable performance.

Compliant Water

Our maintenance protocols ensure required water quality and quantity standards are consistently met.

Optimisation Costs for Environmental Efficiency

We streamline system performance to reduce operational costs while supporting sustainable outcomes.

Extended Equipment Life Cycle

Through proactive maintenance strategies, we help extend the life of your water treatment assets.

Prevention of Downtime

Our preventative and responsive approach is focused on minimising unplanned downtime and operational disruption.

Let Us Handle Your Maintenance Concerns – Contact Us Today
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477

Our Promise

  • Responsive Customer Service
    Quick response and 24/7 technical support whenever you need it.

  • Qualified Technicians
    Experience safety and efficiency with our industry-experienced technicians to ensure seamless operations.

  • Rapid Response Repairs
    Count on us for quick repairs to maintain uninterrupted flow.

  • 24/7 Remote Access & Support
    Help to identify and resolve problems quickly, reducing the need for on-site visits for faster and more effective assistance.

  • Critical Spare Parts
    Fast delivery of critical parts to get your system back up and running, minimising downtime.

What you get

  • Tailored Protection Packages
    Customise your solution to fit your site’s requirements.
  • Fixed Price Service Promise
    Enjoy cost predictability and safeguard against unexpected expenses.
  • Scheduled Preventative Maintenance
    Extend the life of your equipment with regular maintenance.
  • ISO Accredited Standards
    Professional service delivery backed by ISO accreditation.
  • Australian Compliance
    We guarantee compliance with Australian standards.
  • Partnerships with Leading Suppliers
    Benefit from genuine spare parts from top manufacturers.

Preventative Maintenance Plan

Maximise performance. Minimise disruption

Unforeseen breakdowns can disrupt operations and impact your bottom line. That’s why we offer a range of preventative maintenance plans designed to support system performance, reliability, and longevity.

Through regular site visits and detailed inspections, our certified technicians identify potential issues early — before they escalate into unplanned outages or costly repairs. This proactive approach supports consistent water quality, regulatory compliance, and optimised operating costs.

Our tiered maintenance programs are designed to suit different operational requirements. Review the plan options below to find the right level of coverage for your facility.

Essential Checkup

Identify potential issues early to prevent costly breakdowns, includes:

  • Bi annual inspection
  • Detailed report outlining any recommended repairs or rectifications

Optional Extras

  • Water Testing

Exclusions

  • Parts & repairs costs
Enquire

Protection Plus

Reduce downtime and ensure optimal performance with more frequent inspections, includes:

  • Quarterly inspections
  • Parts needed for routine maintenance included
  • Detailed report with any repairs/rectifications
  • Meets healthcare industry minimum maintenance requirements

Optional Extras

  • Water Testing
  • 24/7 Remote access & support (where applicable)

Exclusions

  • Additional repairs and rectifications, call outs & Emergency Breakdowns
Enquire

Protection Premium

Worry-free operation with all-inclusive coverage. Enjoy priority response times, fixed costs with no surprises, and proactive repairs to maximise equipment lifespan, includes:

  • Quarterly inspections
  • Parts needed for routine maintenance
  • Detailed report with any repairs/rectifications
  • Exceeds healthcare industry minimum maintenance requirement
  • Additional repairs and rectifications at no extra cost
  • Emergency call outs and breakdowns at no extra costs
  • Prioritised service in case of emergencies
  • 24/7 Remote access & support (where applicable)

Optional Extras

  • Water Testing
Enquire

Explore Our Maintenance Packages and Secure Your Peace of Mind
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477