Accommodation & Food Services Industry

Hospitality water filtration solutions

We help accommodation and food service businesses deliver a consistently high‑quality experience for guests. Our water filtration systems ensure safe, clean water throughout your establishment while protecting assets from the damaging effects of hard water, contaminants, and tannin discolouration. By reducing scale build‑up and corrosion, filtered water supports the efficient operation of appliances and fixtures — from bathrooms and guest rooms to kitchens and laundries. The result is better performance behind the scenes, and a more comfortable, polished experience for guests at every touchpoint.

Our Customers

Working with us

Our team consists of qualified, experienced, and industry-trained specialists who offer guidance and solutions across a spectrum of applications, technologies, and water issues.

We offer:

  • Tailored solutions for your specific needs
  • Prompt responses to inquiries
  • Timely and precise estimates and quotes
  • Efficient and punctual order fulfillment for available items
  • Clear and open communication channels
  • Proactive maintenance services to prevent issues
  • Around-the-clock emergency support

Quality Management

We prioritise quality management in every aspect of our operations. We are proudly certified for the following ISO standards: ISO 14001: Environmental Management, ISO 45001: Occupational Health & Safety & ISO 9001: Quality Management.

Have Questions?

Contact our team for answers. We’re here to address your questions and provide the solutions you need.
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477

Accommodation

We partner with accommodation facilities, working closely with facilities managers, general managers, and engineering teams to deliver tailored water filtration solutions. Our systems provide safe, clean water for guests while protecting assets from hard water, contaminants, and tannin discolouration. From spotless glassware to pristine linens, quality water supports both guest experience and operational efficiency. Proper filtration can also reduce maintenance and replacement costs by minimising wear on plumbing, appliances, and fixtures.

Food Services

We collaborate with food service businesses, working directly with owners and operators to provide tailored water filtration solutions. Our systems ensure clean, consistent water quality, eliminating issues such as hard water, contaminants, and tannin discolouration. From crystal‑clear glassware free of water spotting to reliable dishwasher performance, water quality plays a critical role in daily operations. Whether you’re running a café, restaurant, pub, or club, our filtration solutions help reduce maintenance costs while supporting consistent, high‑quality service.

Projects delivered

  • Sediment Protection for Residential & Entertainment Hub

  • Overcoming Water Contamination: RO System for Endoscopy

  • Pure Water Compliance: RHH’s New Water System

  • A close up profile photo of a tank as part of a water filtration system along a black wall

    Remote NSW Water Solutions: Clean, Safe Water Systems

What our customers are saying

“The Services I received from Southland where outstanding, they provide professional advice and service.” 

 

Andreas Pilz - Managing Director at UHL Hospitality Pty 

The professionalism, expertise and willingness that Southland provided has been an exceptional support to me. Their reliable service means our system remains compliant and efficient, and they’ve been a pleasure to work with.

Angela Gibson-Smith, Senior Team Leader CSSD School of Medicine and Dentistry - Griffith University

We experienced a sudden equipment failure on-site and reached out for support to Southland.  I wasn’t aware, but their team member took the call while they were on annual leave. I really want to send my thanks to the team, not only for answering the call but for going over and beyond to help us out. They’ve always provided us with excellent customer service and advanced technical knowledge. It’s been a pleasure working with Southland.

Rob Hammond, Sec Maintenance Coordinator, Roma Hospital

Southland Filtration’s knowledge is second to none – you just don’t get that level of expertise anywhere else. Their team is always quick to respond and go above and beyond to solve any issues. You can tell they’ve got heaps of experience, and it really shows in the service they provide.

Lee Hanson, Owner, Hydroshield

We appreciate Southland’s service technicians for the very professional way they have handled the job.

Jesper Hardt, Engineering and Production Manager, Comvita Australia

We worked alongside Southland Filtration to deliver a range of water treatment and purified water systems for the Canberra Hospital Expansion project. We appreciate their project manager for his communication and outstanding level of customer service. He is a great asset to Southland.

Paul Martin, Construction Manager, Axis Services Group

We selected Southland Filtration for our hospital oral health project through a tender process. We were impressed by their comprehensive tender submission with competitive price. They offered a wide range of options that helped us make an assessment. Some of the options were beyond our expectations. We appreciate the detailed breakdown of pricing, as it allowed us to make accurate comparisons. Their project manager’s expertise and attention to detail were evident, and his ability to demonstrate knowledge gave us a lot of confidence. Overall, we are extremely satisfied with our decision to partner with Southland Filtration.

David Manzini, Director - Infrastructure and Assets, Wide Bay Hospital and Health Service (Bundaberg Hospital)

Southland Filtration recommissioned our mobile CSSD Unit and their commissioning technician was amazing, very helpful and knowledgeable.

Sarah Williams, Business Unit Manager – Infrastructure and Engineering, In Vitro Technologies

We appreciate Southland’s healthcare technical director for her incredible work ethic. Her passion and devotion are evident in her work and her invaluable contributions to the industry as a whole don’t go unnoticed. We appreciate the support of Southland over the years, from start to the finish and right across the project lifecycle.

Principle Hydraulic Engineer

We had a problem with high levels of iron in water. Southland Filtration recommended a staged treatment solution, involving the oxidisation of iron through aeration and glass media filtration. The solution provided works extremely well. The results are excellent.

Mark Maunder, Owner, Mark Maunder Plumbing

The filters we ordered were processed fast, a testament to the efficiency of the Southland team, who consistently provides fantastic service. Thank you, I appreciate the dedication.

Tania Bravo, Administration & Inventory Control Manager, AusGeothermal

I have the pleasure of working with Southland Filtration for the maintenance of the water treatment systems for our 3 x hospital sites. The team consistently demonstrate a high level of professionalism, expertise, and efficiency in handling all our service needs and requests. From routine maintenance to addressing unexpected issues, the prompt and effective response of their technicians has been instrumental in ensuring the seamless operation of our hospitals which has allowed us to focus on providing the best patient safety and care. Thank you again for your exceptional service.

Darren Turpin, Trade Coordinator - Mechanical, Mater Group

We really appreciate the entire team at Southland for their quick responses and making every detail count, they’re always amazing.

Nik Reddy, Internal Project Manager, Aline Pumps

The level of communication displayed by the team was outstanding, ensuring that all our needs were understood and met. We were impressed by their professionalism and ability to address any challenges that arose. Every step of the process was clear and transparent. The project manager, in particular, was absolutely awesome in handling our project, his expertise and technical knowledge were commendable. Without hesitation, I would highly recommend Southland Filtration for delivering an excellent project outcome.

Elmer Jay Posadas, Project Manager, Western Health (Sunshine Hospital)

I had the pleasure of working with Southland Filtration and I couldn’t be happier with the outcome. From the very beginning, the communication was prompt and clear, and I always knew exactly what was happening with my project. The testing procedures were well-managed, and any issues that arose were quickly communicated and resolved in a timely manner. The commitment to delivering a successful project with an excellent outcome was evident from start to finish, and I couldn’t be happier with the result. I am grateful for Southland Filtration’s dedication and hard work, and I would highly recommend them to anyone looking for a reliable and professional partner for their project needs. Thank you very much for delivering a great outcome.

Scott Butler, Project Manager, Hansen Yunken

We are extremely happy with the maintenance work we had done at Atlas Aquarium by Southland Filtration. The only downside is that they did such a neat job it makes the rest of our plumbing look average in comparison! We will be getting them back in to do more work on our store as soon as we can! Thank you for being so professional and great at your jobs!

Finn Ellis, Owner, Atlas Aquariums

We’ve been sourcing filtration products, knowledge and solutions from Southland for over 20 years. I’ve always found the team to be reliable and will to go that extra yard to find solutions

Greg Deal, Technical Officer, Hellyers Road Distillery

Southland Filtration understood our challenges and were able design a system to suit our needs. Being a small brewery based in the city centre, space, time and funds were all limiting factors and they tailored a turn key solution which was both space saving and cost effective.

Jimmy, Common Ground Brewing

Ready to take the first step?

Schedule a consultation with our team to discuss your projects
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477