Healthcare

Safeguard patient health with expert water filtration solutions for healthcare.

We specialise in the consultation, design, delivery, and maintenance of compliant pure water filtration systems for the healthcare sector. We support public and private hospitals, including day hospitals, delivering solutions that prioritise patient safety and support reliable clinical operations. Our systems are designed for critical applications including:

  • Endoscopy and CSSD departments – supporting infection prevention
  • Renal Dialysis units – ensuring contamination control for vulnerable patients
  • Pathology and Laboratory – delivering reliable, repeatable test results

86

Healthcare systems designed and delivered since 2017

100%

Compliance achieved on healthcare projects

Our Customers

Methodology

Our journey with you begins with a comprehensive consultation followed by:

A technical consultant is assigned to:

  • Discover project scope, objectives and deadlines
  • Conduct a site assessment inclu water quality, capacity modelling, logistics
  • Provide assessment report with compliance recommendations
  • Develop a system design specification
  • Present a solution proposal

A dedicated project manager is assigned to:

  • Discover project scope, objectives, and deadlines
  • Plan and implement the project including design & procurement
  • Manage the installation
  • Commission the project incl water quality validation & compliance certification
  • Provide operator training & troubleshooting resources

Service & Maintenance team minimise disruptions and unnecessary downtime by utilising:

  • Preventative maintenance by licensed technicians
  • Planned maintenance schedules
  • 24/7 on call tech support & fast emergency response
  • Remote monitoring
  • Timely and detailed reporting
  • Fast delivery of genuine spare parts from top manufacturers

Quality Management

We prioritise quality management in every aspect of our operations. We are proudly certified for the following ISO standards: ISO 14001: Environmental Management, ISO 45001: Occupational Health & Safety & ISO 9001: Quality Management.

Have Questions?

Contact our team for answers. We’re here to address your questions and provide the solutions you need.
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477

CSSD & Endoscopy

Infection control

Patient safety is paramount, and we understand the critical role water quality plays in preventing infection and supporting positive patient outcomes.

Inadequate infection control can have serious consequences, including patient infections and, in severe cases, fatalities. The quality of water used during the reprocessing of Reusable Medical Devices (RMDs) is a key factor in infection prevention, addressing both microbial and chemical risks.

Microbial purity cannot be achieved if water is chemically impure. Nutrients such as ammonia, calcium, phosphate, and iron promote bacterial growth and can lead to staining and spotting on RMDs, creating environments where harmful bacteria can thrive.

Our holistic approach addresses every stage of the decontamination process — from chemical purification through to proactive disinfection procedures — with full traceability. Maintaining water quality compliance is essential in supporting consistent, high‑quality patient care.

A well‑designed and carefully maintained purified water system not only reduces the risk of hospital‑acquired infections, but also improves reprocessing efficiency, helping to minimise surgical delays.

AS5369:2023 Compliance

We adhere rigorously to AS5369:2023 requirements. Our bespoke water treatment solutions are engineered to meet the specific needs of each site, based on detailed analysis of feedwater quality, user demand, and application requirements.

By implementing validated automated disinfection processes to control bacteria and biofilm, we maintain optimal water quality throughout the lifecycle of the system. Critical design protocols are applied to ensure both chemical and microbial compliance, supporting regulatory adherence and patient safety.

Renal Dialysis

Contamination Control

With therapy outcomes focused on improving quality of life for patients undergoing haemodialysis, we recognise the critical importance of every stage in the water purification process.

Haemodialysis patients are exposed to more than 360 litres of water each week, making water purity essential. Any break in the treatment chain can have serious health implications for individuals living with chronic kidney failure.

We tailor solutions for each hospital or renal clinic, designing systems from the building’s point of entry through to every dialysis machine to ensure consistent, compliant water quality.

Purified Water

Our purified water systems utilise a minimum two‑stage filtration process with thermal disinfection to effectively manage chemical and microbial contaminants.
We also recognise the importance of water efficiency without compromising purity. For this reason, we use the HercoPur RO system*, which combines demand‑based control, concentrate recirculation, and concentrate adjustment to maximise water utilisation.

This approach delivers up to a 50% reduction in water consumption compared with conventional RO systems, while maintaining recovery rates above 75%. Our solutions balance sustainability with strict purity requirements.

*The HercoPur RO water purification system is registered with the Australian Regulatory Therapeutic Goods (ARTG 302501)

Projects delivered

  • Sediment Protection for Residential & Entertainment Hub

  • Overcoming Water Contamination: RO System for Endoscopy

  • Pure Water Compliance: RHH’s New Water System

  • A close up profile photo of a tank as part of a water filtration system along a black wall

    Remote NSW Water Solutions: Clean, Safe Water Systems

What our customers are saying

The professionalism, expertise and willingness that Southland provided has been an exceptional support to me. Their reliable service means our system remains compliant and efficient, and they’ve been a pleasure to work with.

Angela Gibson-Smith, Senior Team Leader CSSD School of Medicine and Dentistry - Griffith University

We experienced a sudden equipment failure on-site and reached out for support to Southland.  I wasn’t aware, but their team member took the call while they were on annual leave. I really want to send my thanks to the team, not only for answering the call but for going over and beyond to help us out. They’ve always provided us with excellent customer service and advanced technical knowledge. It’s been a pleasure working with Southland.

Rob Hammond, Sec Maintenance Coordinator, Roma Hospital

Southland Filtration’s knowledge is second to none – you just don’t get that level of expertise anywhere else. Their team is always quick to respond and go above and beyond to solve any issues. You can tell they’ve got heaps of experience, and it really shows in the service they provide.

Lee Hanson, Owner, Hydroshield

We appreciate Southland’s service technicians for the very professional way they have handled the job.

Jesper Hardt, Engineering and Production Manager, Comvita Australia

We worked alongside Southland Filtration to deliver a range of water treatment and purified water systems for the Canberra Hospital Expansion project. We appreciate their project manager for his communication and outstanding level of customer service. He is a great asset to Southland.

Paul Martin, Construction Manager, Axis Services Group

We selected Southland Filtration for our hospital oral health project through a tender process. We were impressed by their comprehensive tender submission with competitive price. They offered a wide range of options that helped us make an assessment. Some of the options were beyond our expectations. We appreciate the detailed breakdown of pricing, as it allowed us to make accurate comparisons. Their project manager’s expertise and attention to detail were evident, and his ability to demonstrate knowledge gave us a lot of confidence. Overall, we are extremely satisfied with our decision to partner with Southland Filtration.

David Manzini, Director - Infrastructure and Assets, Wide Bay Hospital and Health Service (Bundaberg Hospital)

Southland Filtration recommissioned our mobile CSSD Unit and their commissioning technician was amazing, very helpful and knowledgeable.

Sarah Williams, Business Unit Manager – Infrastructure and Engineering, In Vitro Technologies

We appreciate Southland’s healthcare technical director for her incredible work ethic. Her passion and devotion are evident in her work and her invaluable contributions to the industry as a whole don’t go unnoticed. We appreciate the support of Southland over the years, from start to the finish and right across the project lifecycle.

Principle Hydraulic Engineer

We had a problem with high levels of iron in water. Southland Filtration recommended a staged treatment solution, involving the oxidisation of iron through aeration and glass media filtration. The solution provided works extremely well. The results are excellent.

Mark Maunder, Owner, Mark Maunder Plumbing

The filters we ordered were processed fast, a testament to the efficiency of the Southland team, who consistently provides fantastic service. Thank you, I appreciate the dedication.

Tania Bravo, Administration & Inventory Control Manager, AusGeothermal

I have the pleasure of working with Southland Filtration for the maintenance of the water treatment systems for our 3 x hospital sites. The team consistently demonstrate a high level of professionalism, expertise, and efficiency in handling all our service needs and requests. From routine maintenance to addressing unexpected issues, the prompt and effective response of their technicians has been instrumental in ensuring the seamless operation of our hospitals which has allowed us to focus on providing the best patient safety and care. Thank you again for your exceptional service.

Darren Turpin, Trade Coordinator - Mechanical, Mater Group

We really appreciate the entire team at Southland for their quick responses and making every detail count, they’re always amazing.

Nik Reddy, Internal Project Manager, Aline Pumps

The level of communication displayed by the team was outstanding, ensuring that all our needs were understood and met. We were impressed by their professionalism and ability to address any challenges that arose. Every step of the process was clear and transparent. The project manager, in particular, was absolutely awesome in handling our project, his expertise and technical knowledge were commendable. Without hesitation, I would highly recommend Southland Filtration for delivering an excellent project outcome.

Elmer Jay Posadas, Project Manager, Western Health (Sunshine Hospital)

I had the pleasure of working with Southland Filtration and I couldn’t be happier with the outcome. From the very beginning, the communication was prompt and clear, and I always knew exactly what was happening with my project. The testing procedures were well-managed, and any issues that arose were quickly communicated and resolved in a timely manner. The commitment to delivering a successful project with an excellent outcome was evident from start to finish, and I couldn’t be happier with the result. I am grateful for Southland Filtration’s dedication and hard work, and I would highly recommend them to anyone looking for a reliable and professional partner for their project needs. Thank you very much for delivering a great outcome.

Scott Butler, Project Manager, Hansen Yunken

We are extremely happy with the maintenance work we had done at Atlas Aquarium by Southland Filtration. The only downside is that they did such a neat job it makes the rest of our plumbing look average in comparison! We will be getting them back in to do more work on our store as soon as we can! Thank you for being so professional and great at your jobs!

Finn Ellis, Owner, Atlas Aquariums

We’ve been sourcing filtration products, knowledge and solutions from Southland for over 20 years. I’ve always found the team to be reliable and will to go that extra yard to find solutions

Greg Deal, Technical Officer, Hellyers Road Distillery

Southland Filtration understood our challenges and were able design a system to suit our needs. Being a small brewery based in the city centre, space, time and funds were all limiting factors and they tailored a turn key solution which was both space saving and cost effective.

Jimmy, Common Ground Brewing

Ready to take the first step?

Schedule a consultation with our team to discuss your projects
Freecall AU 1800 656 771    |    Freecall NZ 0800 721 477